The Seniors Community Visiting Service matches trained volunteer visitors with LGBTI senior clients who feel alone or isolated from their community due to health, mobility or other issues.
The service supports clients to stay connected with others through having regular contact with their visitor for conversation, social connection and/or outings. It operates alongside but not in place of other in-home care and support services that clients might receive or be looking to access.
The service is offered to LGBTI Seniors across the Brisbane, Sunshine and Gold Coast region who:
- Due to ageing and/or their health status, culture, mobility or other issues are isolated from their community
- Live alone or with another (including a partner, carer, or friend)
- Live in their own home and are on a Federally funded package of aged care home care services OR live in aged residential care
There are different types of visits to suit different people and circumstances. How the client and their visitor spend time will depend on the health and situation of the individual clients but might include reading or listening to music together, chatting, watching a favourite television program together, or going for a walk, on an outing, or to an appointment.
Volunteering with the Seniors Visiting Service is a great way to support the health and wellbeing of our older LGBTI community members by helping keep a sense of connection with others.
All Volunteer Visitors are trained and undergo a national police check prior to matching with a client. Visitors commit to spending time with their clients on a regular basis (minimum of one hour per week or two hours fortnightly) and over a minimum period of six months.
Visitors also can play an important role in helping maintain a connection to the LGBTI community, such as accompanying someone to a community event such as the Brisbane Queer Film Festival or Pride Fair Day or by taking along a copy of the latest LGBTI newspaper or brochures about LGBTI focused healthy ageing information and services.
The Visiting Service will operate alongside but not in place of other in-home care and support services that clients might also require or have in place.
Clients seeking a visitor will be asked to complete a registration and profile form. The Visiting Service worker will then arrange a meeting with each client to discuss their situation, to assist matching with a volunteer visitor. All visitors are trained and undergo a national police check prior to matching with a client and Visiting Service staff maintain an active role linking all parties to ensure appropriate client-visitor matches are maintained and that regular times are kept.
The Client Services Charter upholds the valuing and respect of all clients. The Visiting Service embraces diversity and is committed to maintaining discretion and privacy in its service delivery, as well as providing an understanding service that is responsive to issues affecting senior change to LGBTI clients.
If you are a senior looking for support, or want to volunteer for the program contact:
Ann Matson, Coordinator
Phone: 07 3017 1763
Email: [email protected]